• ACTIVE RENEWAL CLEANSER™

  • Active Renewal Cleanser™ is an advanced, gently foaming cream formula combines an innovative double cleanse in one step and visibly brightens, balances, and energizes skin while thoroughly removing makeup, sunscreen, and daily buildup so that pores look less visible. At the heart of the formula is Vintner’s Daughter’s proprietary three-week long, whole-plant Phyto Radiance Infusion™ that uniquely delivers full-spectrum nutrition to the skin with every use. For the first time, we have combined both an aqueous Phyto Radiance Infusion™ with an oil Phyto Radiance Infusion™. It is an incredibly crafted formulation and is how we are able to deliver the results of a double cleanse into one single step.

  • It is always best to consult your doctor when using any active product, but there are no ingredients that have contraindications for pregnancy.

  • For best results, use daily morning and evening. After splashing cool water on your face, dispense 2-3 pumps into your hands. Apply to your face and neck. Rub in a circular motion to create a rich foaming action for 30-60 seconds. Rinse thoroughly. For a beautifully simple routine, follow with Active Treatment Essence™ and Active Botanical Serum™.

  • Active Renewal Cleanser™ benefits all skin including blemish-prone, sensitive, dehydrated and/or mature skin. Best results when used daily morning and night.

  • We recommend a simple regimen. Cleanse with Active Renewal Cleanser™, apply Active Treatment Essence™ using our Pat/Press Method, then apply Active Botanical Serum™ with our Push/Press Method. Apply SPF in the morning and follow up with a moisturizer at night as needed.

  • Our 115ml bottle of Active Renewal Cleanser™ will last approximately 4-6 weeks with AM/PM application. It will last approximately 10-12 weeks if used once a day.

  • Once opened, the shelf life is 12 months. Proper storage and care of your Active Renewal Cleanser™ includes keeping it away from extreme temperatures (cold or hot) and keeping it out of direct sunlight.

  • Most individuals see a visible improvement in their skin within days. Because of our whole plant nutrition, results will increase over time.

  • Active Renewal Cleanser™ is vegan and is not tested on animals.

  • There is no fragrance added to Active Renewal Cleanser™—everything you smell is natural whole plants.

  • Not only is it normal but it is better for your skin that a cleanser does not create foamy bubbles. Proper pH balance in the skin is something that is often overlooked for the sake of a showy, foamy or bubbly cleanse. Cleansers that create loads of suds often throw off the optimal pH of the skin (between 4.7 and 5.75), which is considered neutral. Why? Those bubbles and foam are usually the end product of unhealthy sulfates. It is purely for show as they often strip the skin leaving it feeling taut or stripped. We describe our formula as gently foaming—the result of combining the nutrient-rich formulation with a small amount of water and then moving it around your face. In fact, botanicals like cypress, frankincense and bilberry help supercharge this microcirculation process, energizing and invigorating your skin and perfectly prepping it for the next steps.

  • ACTIVE BOTANICAL SERUM™

  • Simple. Active Botanical Serum™ is a face oil that has the multi-beneficial activity and performance of a serum. It delivers the skin beautifying nutrition your skin needs—balancing minerals, brightening vitamins, nourishing fatty acids. Because of this, we recommend keeping a simple routine. For am and pm—cleanse using Active Renewal Cleanser™, apply Active Treatment Essence™ with Pat/Press, then apply Active Botanical Serum™ with Push/Press. If needed follow with moisturizer (pm) or sun protection (am.)

  • Active Botanical Serum™ works wonderfully on all skin types, including sensitive, combination, blemish-prone, mature, and dehydrated skin.

  • Yes. Active Botanical Serum™ works well with many other products including retinol. Apply your Active Botanical Serum™ and follow with retinol.

  • Congratulations! Our founder used Active Botanical Serum™ throughout two successful pregnancies and breastfeeding. With that said, you should determine your own comfort level and consult your doctor about using essential oils during pregnancy.

  • Most individuals see a visible improvement in their skin within days. Because of our whole plant nutrition, results will increase over time.

  • Our 30ml bottle of Active Botanical Serum™ will last 8-10 weeks with AM/PM application. Our 50ml bottle of Active Botanical Serum™ will last 12-14 weeks with AM/PM application. Our 5ml travel size of Active Botanical Serum™ will last 5-7 days with AM/PM application.

  • Once opened, the shelf life is 18 months. Proper storage and care of your Active Botanical Serum™ includes keeping it away from extreme temperatures (cold or hot) and keeping it out of direct sunlight.

  • No, it will not. We have taken precautions to create a thoroughly balanced formula that will help protect your skin from environmental stressors including the sun.

  • Vintner’s Daughter is effective for the eye area, but precaution must be taken because oil travels. Pat into eye area carefully with pinky finger.

  • Active Botanical Serum™ is a face oil with the multi-beneficial performance and penetrability of a serum.

  • Active Botanical Serum™ is vegan and is not tested on animals.

  • Our formula is incredibly complex and addresses inflammation and balance at a deep level. We receive testimonials daily from women who say that Active Botanical Serum™ has done for their rosacea what creams and prescription medicine could not.

  • There is no fragrance added to the Serum — everything you smell is natural. Active Botanical Serum™’s oil-based formula warms up during application and has a deep, lush aroma.

  • ACTIVE TREATMENT ESSENCE™

  • We recommend keeping a simple regimen. Cleanse using Active Renewal Cleanser™, apply Active Treatment Essence™ using our Pat/Press Method, then apply Active Botanical Serum™ with our Push/Press Method. Apply SPF in the morning and follow up with a moisturizer at night as needed.

  • Active Treatment Essence™ works on all skin types, including sensitive and blemish-prone, because all skin thrives off the same foundational nutrition it provides. Our multi-beneficial formula is very active but, thanks to expert formulating, also incredibly gentle.

  • Active Treatment Essence™ is your second step after cleansing with Active Renewal Cleanser™— when you once may have used a toner or hydrosol — but it offers so much more. It is your vitamin C serum, hyaluronic acid serum, antioxidant serum, pre and probiotics serum, micro-exfoliator, plant stem cell serum, and contains a host of superfoods and adaptogens for skin-beautifying nutrition.

  • Active Treatment Essence™ is safe for pregnancy, but as with any active product, it is best to determine your comfort level with your doctor.

  • You may start seeing results as early as one week, with full results typically appearing after 14-30 days of AM/PM use. Over time, results will compound and become even more noticeable.

  • Our 50ml bottle of Active Treatment Essence™ will last 8-10 weeks with AM/PM application. Our 10ml travel size of Active Treatment Essence™ will last 5-7 days with AM/PM application.

  • Once opened, the shelf life is twelve months. Proper storage and care of your Active Treatment Essence™ includes keeping it away from extreme temperatures (cold or hot) and keeping it out of direct sunlight.

  • The ingredients in Active Treatment Essence™ can help hydrate, plump, brighten and firm the eye and neck area as well. As with any active product, it is recommended to determine your comfort level by testing a small area first.

  • Active Treatment Essence™ is vegan and is not tested on animals.

  • There is no fragrance added to the Essence — everything you smell is natural. Active Treatment Essence™’s aqueous formula is cooling with a light, natural scent.

  • Simply put Active Treatment Essence™ delivers multi-level hydration and Active Botanical Serum™ delivers multi-beneficial moisture.

    They are meant to be used together because each delivers different and complementary nutrients and actives to your skin. Together, they create the bedrock foundation for your most balanced and healthy skin in two simple and powerful steps. We suggest beginning with the one that resonates most with your skincare needs and then adding the second as you are able to.

  • SHIPPING & RETURNS

  • We accept returns on new, unopened Vintner’s Daughter skincare products, see exclusions below.* Simply return the item with a print out of your order information included within 10 days of receiving. Please allow up to 7-10 business days for your refund to be processed.

    *Refund & Return Exclusions: 1) Our short run limited edition offerings are final sale, no returns or refunds. Limited Edition products: Oolong Radiance Tea; Perfume Oil and other Limited Edition collaborations are all final sale. If you have questions surrounding this please contact our customer care.

    Our Customer Care representatives are here to assist and happy to answer any questions you may have before or after purchase. We want you to feel confident in your purchase and your skin. Please contact customercare@vintnersdaughter.com for assistance.

  • We are joyfully and safely able to ship orders the same day or next day. However, due to extreme weather conditions in some areas of the country, many of our carriers are experiencing delays to their standard transit time for ground shipping options.

    Complimentary shipping on all US orders: 3-5 business days from date of shipment.

    USPS: First Class & Priority Mail, 7-10 business days.

    FedEx Standard Overnight, 1 business day.

    International: Canada, Europe, Asia, Africa, Australia, New Zealand, Central & South America - DHL Express Worldwide, 5 business days.

    International shipping rates may vary. To see a list of our international stockists, click here.

  • Vintner's Daughter processes orders typically processed within 1-2 business days. You will receive an email containing tracking information once your order ships.

  • Vintner's Daughter ships to most international countries including Canada, Europe, Asia, Africa, Australia, New Zealand, Central & South America. Shipping costs do not include duties and taxes of the desination country.

    To see a list of our international stockists, click here

  • Kindly note that if your country requires duties and taxes to be paid for importing goods, these will be captured during the checkout process. You will not be required to pay any additional fees for importing your order. We recommend reviewing your country's local import policies prior to ordering as we are unable to provide returns or refunds due to customs delays or holds. Our customer care team is happy to help answer any questions you may have prior to your purchase.

  • ZIP (FORMERLY QUADPAY)

  • Zip (formerly QuadPay) is a platform built for shoppers that empowers customers to buy now, pay over time, and avoid interest repayments.

  • Zip's (formerly QuadPay) payment platform gives customers the choice to pay for their purchases via 4 simple, interest-free installments.
    By using Zip, you will only be paying 25% of your order on day one, with 0% interest.

  • There are no fees if you pay on time with Zip (formerly QuadPay). You are always notified via text message or email of the upcoming charge. If for whatever reason you cannot pay on time, please contact support@quadpay.com.
    There will be a $7 fee on any installment that is seven days past due. If after 14 days the account is still past due, then a one time $7 account fee is added.

  • You can sign up during the checkout process - just choose Zip (formerly QuadPay) as the payment method. Once you provide the needed information, you will know if you are approved instantly.
    In order to use Zip, you must:
    Live in the US
    Be at least 18 years old
    Have a valid and verifiable mobile number
    Use a US credit or debit card to make a purchase
    Please note that our subscription service is excluded from Zip payments.

  • For initial sign up you only need to provide your date of birth, mobile number, and either a debit or credit card. After that, only your mobile number is needed to make a purchase through Zip (formerly QuadPay). Zip is completely secure.
    In order to use Zip, you must:
    Live in the US
    Be at least 18 years old
    Have a valid and verifiable mobile number
    Use a US credit or debit card to make a purchase
    Please note that our subscription service is excluded from Zip payments.

  • When an attempt at a purchase is made you will see that pending charge sit there. If the purchase is successful the charge will go through after 1 business day.
    If the purchase is not successful and you did not receive an order confirmation, then the charge will be removed from the account after 1 business day.

  • Your first payment is due at the time of your purchase. The next three payments are bi-weekly over a 6 week period.

  • Vintner’s Daughter return policy is for damaged goods within 10 days of purchase. We allow cancellation of orders prior to shipment. As soon as Zip (formerly QuadPay) is notified of the return, our customers are refunded the amount they’ve paid to-date and Zip cancels all future payments.

  • For any additional questions about your payments, issues with your account, or general inquiries about Zip (formerly QuadPay), you may contact support@quadpay.com.

  • SUBSCRIPTION SERVICE

  • After purchasing a subscription, our system will save your information for ongoing orders, but an additional step is needed to create your individual account. This allows you to manage your preferences and pause your subscription if you need to. 

    To create an account, visit our homepage and click Log In in the top right corner. Click the Create Account button. Thank you for being a member of our community.

  • We are sorry to hear this. At Vintner’s Daughter, we care deeply about our customer experience and strive to work with the best carriers to deliver our skincare. Please reach out to us at customercare@vintnersdaughter.com or use our live chat on the bottom right of this page, and we will look into the issue immediately. Our team will contact you during our business hours; Monday through Friday 9am - 5pm PST.

  • You can manage your subscription and make changes to your delivery dates by logging in to your account. Click subscriptions on the left side of your account page, under My Account, then select ‘Make Changes’ next to the subscription order you wish to modify and select the desired date you would like your next order shipped to you. If you have not already created an account, setting one up only takes a few minutes and can be done here. Thank you for being a member of our subscriber community.

    You can also reach out to us at concierge@vintnersdaughter.com or through live chat at the bottom right of this page. We will be happy to assist you. Our team will be in touch with you as soon as possible during our business hours; Monday through Friday 9am - 5pm PST

  • You can track your order by searching your email for a notification from customercare@vintnersdaughter.com titled “Your order from Vintner's Daughter has shipped”. This email will link you directly to the tracking information for your order. 

    You may also reach out to us at concierge@vintnersdaughter.com or through live chat at the bottom right of this page. We will be happy to assist you. Our team will be in touch with you as soon as possible during our business hours; Monday through Friday 9am - 5pm PST

  • We apologize for any inconvenience. If you have logged into your account to update your information but the changes will not save, please reach out to concierge@vintnersdaughter.com or through live chat at the bottom right of this page. Our team will be in touch with you as soon as possible during our business hours; Monday through Friday 9am - 5pm PST

  • You can manage all your subscriptions and account information by logging into your account on our website. Please visit our homepage and click Log In in the top right corner. You may still need to take an additional step to create your individual account if you have not yet had the opportunity to do so.

    You may also reach out to us at concierge@vintnersdaughter.com or through live chat on the bottom right of this page. We will be happy to assist you. Our team will be in touch with you as soon as possible during our business hours; Monday through Friday 9am - 5pm PST

  • Yes. You will receive a confirmation email from us three days before your order ships. You can manage all your subscriptions and account information by logging into your account on our website. You can change your shipment date, skip a shipment or update your address. If you would like to add something as a one-time purchase to your next order please reach out to us at concierge@vintnersdaughter.com or through live chat on the bottom right of this page, We will be happy to assist you. 

    Please visit our homepage and click Log In in the top right corner. You may still need to take an additional step to create your individual account if you have not yet had the opportunity to do so.

    You may also reach out to us at concierge@vintnersdaughter.com or through live chat on the bottom right of this page. We will be happy to assist you. Our team will be in touch with you as soon as possible during our business hours; Monday through Friday 9am - 5pm PST

  • You may skip a shipment or push out your order date by logging in to your account. Click subscriptions on the left side of your account page, under My Account, select ‘Make Changes’ next to the subscription order you wish to modify and select the desired date you would like your next order shipped to you. If you have not already created an account, setting one up only takes a few minutes and can be done here

    You can also reach out to us at concierge@vintnersdaughter.com or through live chat at the bottom right of this page. We will be happy to assist you. Our team will be in touch with you as soon as possible during our business hours; Monday through Friday 9am - 5pm PST. Thank you for your patience and for being a member of our community.

  • Your complimentary bottle will automatically arrive at your usual order frequency.

  • Our 50ml bottle of Active Treatment Essence™ will last 10-14 weeks with AM/PM application and our 30ml bottle of Active Botanical Serum™ will also last 10-14 weeks with AM/PM application.

  • Yes, you can manage your subscription and make changes to your delivery dates or skip a delivery by logging in to your account. Click subscriptions on the left side of your account page, under My Account, then select ‘Make Changes’ next to the subscription order you wish to modify and click 'Skip this shipment'. If you have not already created an account, setting one up only takes a few minutes and can be done here. Thank you for being a member of our subscriber community. 

    You can also reach out to us at concierge@vintnersdaughter.com or through live chat at the bottom right of this page. We will be happy to assist you. Our team will be in touch with you as soon as possible during our business hours; Monday through Friday 9am - 5pm PST.

    Only completed orders however count towards the complimentary 6th bottle.

  • You will be notified via email 3 days before your next subscription order is processed and shipped.

  • The complimentary 6th bottle will be the same product that you are subscribed to. If you are subscribed to both products or to our Signature Set, your gift will include both products.

  • Samples to share, or for travel, can be requested anytime by contacting your subscriber concierge.

  • Unfortunately, we are unable to ship subscription orders internationally.