FAQ - Vintner's Daughter

FAQ

IS ACTIVE BOTANICAL SERUM A SERUM OR A MOISTURISER?
Active Botanical Serum is a face oil with the multi-correctional performance and penetrability of a serum.  


HOW DO I INCORPORATE ACTIVE BOTANICAL SERUM
INTO MY ROUTINE?

Simple. Active Botanical Serum is a face oil that has the multi-correctional activity and performance of a serum. It delivers the skin beautifying nutrition your skin needs—balancing minerals, brightening vitamins, nourishing fatty acids and strengthening aminos. Because of this, we recommend keeping a simple routine. For am and pm—cleanse, tone (this is important), apply Active Botanical Serum with Push/Press. If needed follow with moisturizer (pm) or sun protection (am.)

 
WHAT CLEANSER & TONER SHOULD I USE?
One of the amazing things about Active Botanical Serum is that it allows for a very simply routine. Because it is so active and nutrient-dense, you don’t need much else. We recommend a gentle cleanser followed by a toner. Follow that by applying Active Botanical Serum using Push/Press. If you have dry skin, apply moisturizer last.

 
CAN I USE ACTIVE BOTANICAL SERUM IN
PLACE OF EYE CREAM?

Vintner’s Daughter is effective for the eye area, but precaution must be taken because oil travels. Pat into eye area carefully with pinky finger.


CAN I USE ACTIVE BOTANICAL SERUM WITH RETINOL?
Active Botanical Serum is very supportive of retinoids as both increase cellular turnover. Apply retinoid, wait ten minutes and apply Active Botanical Serum. If it feels too aggressive, cut the retinoid back to every other night.


IS ACTIVE BOTANICAL SERUM GOOD FOR ROSACEA?
Our formula is incredibly complex and addresses inflammation and balance at a deep level. We receive testimonials daily from women who say that Active Botanical Serum has done for their rosacea what creams and prescription medicine could not.


FOR SENSITIVE SKIN
Active Botanical Serum addresses sensitivity in a number of foundational ways: skin nutrition, balance, redness, discoloration and inflammation. It does this through a unique formulation process that extracts the full spectrum of activity from the world’s most nutrient-dense plants, allowing skin to easily recognize this nutrition as it’s own.


FOR ACNE PRONE SKIN
Active Botanical Serum was developed with acne-prone skin in mind.
It delivers balancing and healing phytonutrients, vitamins and anti-bacterial agents to help prevent breakouts.

It also addresses discoloration from past breakouts. Skin becomes more balanced, radiant and healthy. It is particularly important to apply toner before Active Botanical Serum for this skin type.


FOR DRY SKIN
Active Botanical Serum addresses skin nutrition from a foundational level to create a balance in your skin that allows it to retain hydration better. It also forms a lipid barrier helping to prevent moisture loss.


IS ACTIVE BOTANICAL SERUM SAFE FOR PREGNANCY?
Congratulations! Our founder used Active Botanical Serum throughout two successful pregnancies and breastfeeding. With that said, you should determine your own comfort level and consult your doctor about using essential oils during pregnancy.


ANIMAL TESTING
Active Botanical Serum is vegan and is not tested on animals.


SHELF LIFE
Once opened, the shelf life is 18 months.


DO YOU OFFER SAMPLES?
At this time, we do not have a sample program. We take quality very seriously and are working on the best way to delivery our high standards of quality and experience in a sample format. We will be sure to let you know when they are available.


WHAT ARE MY SHIPPING OPTIONS?

USA
Complimentary USPS Priority, 1-3 business days.

Canada
$25 flat fee, Fedex Ground, 5 business days.

Europe, Asia, Africa, Australia, New Zealand, Central & South America
FedEx International Economy, 5 business days.

International shipping rates may vary. To see a list of our international stockists, click here. Kindly note, Vintner’s Daughter is not responsible for your destination country’s duties and tariffs, or delays due to international customs issues.

WHEN WILL MY ORDER SHIP? WILL I RECEIVE TRACKING INFORMATION?
Orders are typically processed within 1-2 business days. You will receive an email containing tracking information once your order ships.


RETURNS
We accept returns for damaged goods up to 10 days after placing your order. Please email us at inquiries@vintnersdaughter.com for further instruction.